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Visit Us

4236 Pace Street

North Charleston, SC 29405

Hours

 9am-5pm EST

Monday-Friday

Contact Us

843.958.8626

info@charlestonhardware.com

Return Policy: Charleston Hardware Company accepts returns postmarked within 30 days of delivery if items are unused, in original condition, and include all parts and packaging. Shipping costs are non-refundable. Custom, made-to-order, hand-antiqued finishes, and installed products are not eligible for returns. No returns are accepted after 30 days of delivery. If a return is due to a Charleston Hardware Company error, we will cover return shipping; otherwise, the customer is responsible for return shipping costs. For damaged or incorrect orders, please notify us at info@charlestonhardware.com, and we will send you the correct order as soon as possible and process the return.

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Privacy Policy:  We do not sell our customer lists to anyone. We send marketing emails from time to time. You may request that they not be sent by clicking unsubscribe.

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Terms and Conditions:  Payment at time order is placed unless a commercial account has been opened.

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Warranty:  defective hardware will be repaired or replaced as indicated at no charge for a period of 5 years. Finishes are warranted for 1 year.

Copyright 2024 Charleston Hardware Company
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