top of page

Customer Testimonials

"Charleston Hardware is one of my favorite hardware companies. They have excellent customer service and the perfect piece of hardware for historic renovations and traditional New England homes." - Zel Bowman Laberge

"I am a huge fan of this store and have had the pleasure of ordering from them a couple of times. They have beautiful, quality products which are reproductions of original antique designs. Their customer service is great - they are super helpful over the phone in picking out what you need and are also helpful if you need to return something (which I did)." - Sarah Jensen

"During the Restoration of our 145-year-old home in the Wine Country of Northern California, we relied on Charleston hardware for the difficult-to-find hardware that added all of the beautiful finishing touches that the home deserved. Add to that incredible customer service! We adore Charleston hardware!" - Mark Goff

"Service and turnaround time was amazing. Brad organizes everything for you perfectly so there's no confusion. He knows just what you need and thinks of everything. I couldn't be happier" - Sandra Berg

"I am a designer and had the pleasure of working with Charleston Hardware. Wonderful service and unbelievable workmanship. My order was delayed but they were in communication the whole time. I love this company!" - J.C.

Spotlight on Design

 

There's nothing we love more at Charleston Hardware Co. than seeing the finished result of our customer's gorgeous projects.  Click the picture for more details.

Our Socials

  • TikTok
  • Instagram
  • Facebook
  • Pinterest
  • X
  • LinkedIn
Subscribe for product updates and get 10% off of your first order!

Visit Us

4236 Pace Street

North Charleston, SC 29405

Hours

 9am-5pm EST

Monday-Friday

Return Policy: Charleston Hardware Company accepts returns postmarked within 30 days of delivery if items are unused, in original condition, and include all parts and packaging. Shipping costs are non-refundable. Custom, made-to-order, hand-antiqued finishes, and installed products are not eligible for returns. No returns are accepted after 30 days of delivery. If a return is due to a Charleston Hardware Company error, we will cover return shipping; otherwise, the customer is responsible for return shipping costs. For damaged or incorrect orders, please notify us at info@charlestonhardware.com, and we will send you the correct order as soon as possible and process the return.

Privacy Policy:  We do not sell our customer lists to anyone. We send marketing emails from time to time. You may request that they not be sent by clicking unsubscribe.

Terms and Conditions:  Payment at time order is placed unless a commercial account has been opened.

Warranty:  defective hardware will be repaired or replaced as indicated at no charge for a period of 5 years. Finishes are warranted for 1 year.

Copyright 2024 Charleston Hardware Company
bottom of page